Terms of service
Terms of Service
Last updated: 23 August 2026
Welcome to Hypershop. These Terms of Service explain the terms and conditions that apply when you visit our website or purchase products from us.
By using our website or placing an order with us, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
1. About Hypershop
Store Name: Hypershop
Website: www.hypershop.site
Email: hypershop077@gmail.com
Business Address: 17 Newlands Drive, Stanley, WF3 4DU, United Kingdom
Country: United Kingdom
If you have any questions about these Terms of Service, please contact us using the details above.
2. Use of Our Website
You may use our website for lawful purposes only.
You agree not to:
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Use the website for any unlawful or fraudulent purpose
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Attempt to gain unauthorised access to our website or systems
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Interfere with the operation or security of the website
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Copy, reproduce or distribute our website content without permission
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Submit false or misleading information when placing an order
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Use the website in a way that could damage, disable or impair its operation
We reserve the right to restrict or terminate access to the website where there is a reasonable basis to do so.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate.
However, product images may vary slightly from the actual product due to screen settings, lighting, photography or manufacturer updates.
We reserve the right to correct errors, inaccuracies or omissions and to update product information where necessary.
Nothing in these Terms affects your statutory rights regarding goods that are faulty, not as described or not fit for purpose. UK consumers have statutory rights that cannot be excluded by contract.
4. Prices
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
Where applicable, VAT and other required charges will be included or clearly displayed before you complete your purchase.
We reserve the right to change prices at any time, but changes will not affect an order that we have already accepted.
If a pricing error occurs, we will contact you as soon as reasonably possible and provide you with the available options.
5. Orders
When you place an order through our website, you are making an offer to purchase the products selected.
After placing an order, you will normally receive an order confirmation by email.
An order is accepted when we confirm that the products have been dispatched or otherwise confirm acceptance of the order.
We reserve the right to refuse or cancel an order in reasonable circumstances, including where:
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A product is unavailable
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There is an obvious pricing or product description error
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We suspect fraudulent or unauthorised activity
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We are unable to fulfil the order
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The delivery information provided is incorrect or insufficient
If we cancel an order after payment has been taken, we will provide an appropriate refund.
6. Payment
Payment must be made using one of the payment methods available at checkout.
By providing payment information, you confirm that you are authorised to use the selected payment method.
Payments may be processed securely through third-party payment providers. We do not normally have access to your full payment card details.
7. Delivery
We aim to dispatch and deliver orders within the estimated delivery timeframe displayed on our website or at checkout.
Delivery times may vary depending on the destination, courier, product availability and other circumstances outside our reasonable control.
Where no other delivery period has been agreed, UK online sellers generally need to deliver goods without undue delay and within 30 days.
We will provide appropriate delivery information at checkout.
If your order is delayed, please contact us so that we can investigate the issue with the delivery provider.
8. Returns and Refunds
Our 14-Day Returns & Refund Policy applies to eligible purchases.
For online purchases, UK consumers generally have a statutory right to cancel within 14 days of receiving their goods, followed by a further 14 days to return them.
Nothing in our Returns & Refund Policy or these Terms of Service limits your statutory consumer rights.
For full information, please see our Returns & Refund Policy.
9. Faulty, Damaged or Incorrect Products
If you receive a product that is faulty, damaged, defective, not as described or otherwise does not meet your legal rights, please contact us.
Depending on the circumstances, you may be entitled to a repair, replacement, refund or other remedy under applicable UK consumer law.
We will work with you to resolve the issue as quickly as reasonably possible.
We do not exclude or limit liability where doing so would be unlawful. UK consumer contracts cannot simply remove a customer's legal rights concerning faulty or misdescribed goods.
10. Cancellation of Orders
If you wish to cancel an order before it has been dispatched, please contact us as soon as possible.
If the order has already been dispatched, you may need to follow our Returns & Refund Policy and statutory cancellation procedure.
11. Intellectual Property
Unless otherwise stated, all content on the Hypershop website, including:
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Logos
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Text
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Product descriptions
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Graphics
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Images
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Website design
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Page layouts
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Icons
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Software
is owned by or licensed to Hypershop and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute or commercially exploit our website content without our prior written permission, except where permitted by law.
12. Third-Party Services and Links
Our website may contain links to or use services provided by third parties, including payment providers, delivery companies, analytics providers and other service providers.
We are not responsible for the content, availability or policies of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
13. Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend, modify or update the website for maintenance, security, technical or operational reasons.
14. Limitation of Liability
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law.
In particular, nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights as a consumer.
Subject to applicable law, Hypershop will not be responsible for losses that are not reasonably foreseeable or that arise outside our reasonable control.
15. Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
These may include, for example:
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Natural disasters
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Severe weather
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Strikes or industrial disputes
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War or civil unrest
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Government restrictions
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Major transport disruptions
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Courier failures
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Internet or telecommunications failures
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Other events outside our reasonable control
Where possible, we will notify affected customers and take reasonable steps to minimise the impact.
16. Privacy
We collect and process personal information in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store and protect your personal information.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products or legal requirements.
The latest version will be published on this page with the updated date.
Changes will not affect rights that you have already acquired under an existing order or contract.
18. Governing Law
These Terms are governed by the laws of England and Wales, unless applicable consumer law in another part of the UK requires otherwise.
Nothing in these Terms prevents you from relying on mandatory consumer protection rights that apply to you.
19. Complaints
If you have a complaint about an order, product or service, please contact us first so that we can try to resolve the issue.
Email: [hypershop077@gmail.com]
Please include your order number and a description of the issue so that we can investigate it efficiently.
20. Contact Us
If you have any questions about these Terms of Service, please contact:
Hypershop
Email: hypershop077@gmail.com
Business Address: 17 Newlands Drive, Stanley, WF3 4DU, United Kingdom
United Kingdom
By using the Hypershop website or placing an order, you acknowledge that you have had an opportunity to read these Terms of Service.