Shipping policy

Shipping Policy

At HyperShop, we are committed to delivering your orders quickly, safely, and transparently across the United Kingdom.

1. Free UK Shipping:

• We are pleased to offer FREE Standard Shipping on all orders across the United Kingdom. There are no minimum spend requirements or hidden fees at checkout.

2. Shipping & Delivery Timeline:

• All orders are processed and shipped directly from our UK-based facility.
• Order Processing Time: 1 – 2 business days (Monday to Friday, excluding bank holidays).

3. Delivery Time: 5 – 8 business days:

• Total Estimated Delivery: 6 – 10 business days from the date of order placement.
  

3. Our Courier Partner:

• To ensure reliable and tracked delivery, all UK orders are shipped via Evri.
• Once your order is dispatched, you will receive a shipping confirmation email containing your Evri tracking number, allowing you to trace your parcel directly on the Evri tracking portal.

4. Address Accuracy & Modifications:

• Please double-check your delivery address during checkout. If you notice an error in your address, please contact us immediately at [Insert Your Support Email]. Once an order has been dispatched via Evri, we are unable to change the delivery destination.

5. Damaged or Lost Parcels:

• If your parcel arrives damaged or appears to be lost in transit via Evri.
• Contact us within 48 hours of delivery (or expected delivery date).
• Include your Order Number and photos of the damage (if applicable).
• Our customer support team will promptly investigate with Evri and arrange a replacement or refund.

6. Contact Us

• For any questions regarding your shipment, feel free to reach out to our UK support team:
  Email: 

Operating Hours: 9:00 AM – 5:00 PM GMT